FAQs
FAQs – Luxury Bridal Robes by Inna Elsie
About Our Bridal Robes
1. What makes Inna Elsie bridal robes special?
Our bridal robes are designed for the modern, sophisticated bride who desires elegance and luxury. Each piece is crafted with premium fabrics, delicate lace, and a timeless aesthetic, making every bride feel effortlessly beautiful on her special day.
2. What materials are used in your robes?
We use high-quality silk, soft satin, ethereal tulle, and intricate lace to create stunning bridal robes that feel as luxurious as they look.
3. Do you offer custom or personalized robes?
Yes! We offer custom embroidery, allowing you to add initials, a wedding date, or a special message. Some styles can also be customized for a perfect fit. Contact us for more details.
Sizing & Fit
4. How do I choose the right size?
Each robe is designed to have a flattering fit. We provide a Size Guide on our website, and if you need additional help, feel free to reach out for personalized sizing assistance.
5. Do you offer plus-size or petite robes?
Yes! We believe every bride deserves to feel stunning. Our robes are available in inclusive sizing to ensure the perfect fit for every body type.
Ordering & Shipping
6. How long does shipping take?
- Standard Orders: 2-6 weeks processing + shipping time
- Custom Orders: Processing times vary; please allow extra time for embroidery and custom sizing
- Expedited Shipping: Available upon request at checkout
7. Do you ship internationally?
Yes, we offer worldwide shipping. Rates and delivery times vary by destination.
8. Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email.
Returns & Exchanges
9. What is your return policy?
We accept exchange on unworn, unused robes within 7 days of delivery.
No returns:
- Custom & Personalized Orders: Final sale
- Sale Items: Final sale
10. What if my robe arrives damaged or incorrect?
We take great care in packaging, but if your order arrives damaged or incorrect, please contact us within 48 hours so we can assist you.
Bridal Party & Bulk Orders
11. Do you offer bridal party discounts?
Yes! We offer exclusive discounts for bridal parties. For group orders, please email us at [info@byinnaelsie.com].
12. Can I order different robe styles for my bridal party?
Absolutely! You can mix and match styles, fabrics, and colors to complement your wedding theme.
Contact & Assistance
Still have questions?
📩 Email us: info@byinnaelsie.com
📱 Follow us on Instagram: @byinnaelsie